Support
Having trouble with one of our games, found a bug, or just want to share feedback? Send us an email and we'll get back to you as soon as we can — usually within a few business days.
Email: contact@kgamesstudio.com
When contacting us, please include:
- The name of the game you need help with
- Your device model and operating system version (e.g., iPhone 15, iOS 19; Pixel 9, Android 16)
- A description of the issue and, if possible, steps to reproduce it
- Screenshots or screen recordings, if relevant
Purchases and Refunds
In-app purchases are processed by the Apple App Store or Google Play. For refund requests, please use the store's refund process:
If you have trouble with a purchase not being delivered in-game, contact us directly and we'll sort it out.
Data Requests
To request access to or deletion of data associated with your device, email us at contact@kgamesstudio.com with the subject line "Data Request". See our Privacy Policy for details on what data we process.